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NVivo Transcription 2017

Unfortunately, this agreement expired on the and is unavailable for purchase at this time.

THIS IS THE 2017 AGREEMENT, ONLY VALID UNTIL 30 JUNE 2022 Powerful automated transcription from QSR that gives you the freedom to focus on your analysis. Purchase per user, with unlimited use for one year.

Key Facts


  • Discounted pricing for the academic community
  • Tiered pricing based on amount of users
  • Annual licences with unlimited use*

Important dates

Agreement Start: 1 July 2020

Agreement End: 30 June 2022

Subsequent invoice date: Annual licences

Licence Type

Per user Licence

Commitment Period

Licences last for one year from purchase.


All users can access 15 free minutes of transcription credits via this link.   Requires a myNVivo account which is free to create.
Demos are also available on demand - contact Chest Help.

Eligible Institutions

Higher and Further Education, Research Councils, Associated Sites, Charities in the United Kingdom and Third Level Institutions in Ireland

Background Information

This Agreement has been negotiated by Chest in response to a need within the Education community.

*See Product Information tab for more details on QSR's usage policy

Product Information

Supplier Details

Licensor: QSR International (UK) Ltd, registered in England and Wales (company number 6906225), The Innovation Centre, Sci-Tech Daresbury, Keckwick Lane, Daresbury, Cheshire WA4 4FS


  • Academia Ltd
  • Pugh Computers Ltd
  • QSR International (UK) Ltd

Product Description

60% of NVivo users are spending hours manually completing their own transcription, taking vital time away from data analysis and core research. Others may enlist the help of a research assistant which can be an overwhelming, time-consuming and expensive task.

The answer is NVivo Transcription

NVivo Transcription is a simple, cost-effective solution that offers the latest in automation technology to provide verbatim transcription.

Simply upload your audio files to the online platform and let NVivo Transcription do the rest:

  • Expect up to 90% accuracy with good quality audio
  • Files are transcribed in a time-span of half the length of the audio
  • Easily make any amendments and tag speakers using a specialised editor
  • Directly import transcribed files into NVivo 12 or export and use with other programs, including earlier versions of NVivo
  • Data is encrypted when uploading and when stored in the online platform.

QSR Fair Usage Policy

The licence, as acquired through Chest, does not have a specific limit on amount of hours of use.  Instead, QSR employ a 'Fair Use' policy, whereby the System will send notifications when Licensee has consumed 75% / 95% / 100% of allowance.  If Licensee expects to exceed allowance additional seats may be purchased to generate new allowance.  QSR consider it extremely unlikely that any user, over the course of one year and with normal academic or administrative use, will come anywhere near the limit, they anticipate most users will not even receive the 75% notification within a year.

Find out more about NVivo Transcription here.

Some more information about Transcription

Q: An institution places their order, receives the licence codes, what happens then?  How do the licences get allocated to the students, how do the students access the licences? 
A: Transcription is activated purely on email address so QSR need the email address of the people signing up for it

Q: What happens to their licence if a student has an annual licence, then leaves the institution?  Can they be re-allocated? 
A: Transcription seats can’t be reallocated, and this is unlikely to change.   There’s nothing technical to stop the University using a kind of ‘generic’ login (like a department email address) and giving that to multiple people.  However, that would technically be in breach of their contract, but it would also leave the University exposed to a potential data breach since User B logging on would also be able to see User A’s data at that point.  So QSR will only accept real email addresses. 

Q: What are the cost advantages of the ‘per-user’ model over the 'per-hour' model?
A: If the user uses more than 22 hours of Transcription over the course of the year, a per-user model will be the cheaper way to go.

Q: Can Transcription be used without an NVivo licence?
A: Yes.  Transcription can stand alone completely from NVivo if wanted. QSR are more than happy for people to use Transcription for things other than NVivo analysis. There’s a burning need for Transcription in all kinds of areas – not just Qualitative Analysis. Transcription can be accessed and used directly from the website or can be accessed via the integration within NVivo. The integration within NVivo imports the transcription in directly into NVivo already laid out in a format suitable for qualitative analysis. 

Q:  What's the situation re. the hosting?
A:  The hosting is provided via Microsoft Azure with servers in the Netherlands and backup servers in Ireland so all EEA and all GDPR compliant

Service and Support


All users can access 15 free minutes of transcription credits via this link.   Requires a myNVivo account which is free to create.
Demos are also available on demand - contact Chest Help.

Product Documentation

The Supplier shall grant Licensees access to all product and user documentation that is normally made available to its other customers and are included in the licence fee.

Training and Training Materials

Authorised Users will have access to the NVivo Education Centre.

Technical Support

Support (Help Desk) is available Monday to Friday from 6am to 5pm Melbourne, Australia, time. In normal circumstances response to email will be within 24 working hours.

  • by phone in the UK: +44(0) 1925 358100
  • by email: info@qsrinternational.com

Supplier Web Address


System releases, new versions and functionality

The Supplier shall grant Licensees access to all training materials that are normally made available to its other customers and are included in the licence fee.


NVivo Transcription is developed for use on PCs.

Method of delivery of product

The Admin Contact will be provided with the necessary codes to allow the users to create their accounts.  This usually takes 1-2 days.

Useful resources

Find out about the new NVivo, Collaboration Cloud and Transcription

On the 17 July QSR ran a webinar aimed at Admins and IT folk (rather than users) looking at the new NVivo, Collaboration Cloud and Transcription.  Click on the below image to watch the recording.

Image of the front screen of the webinar recording

Click on the below image to see NVivo's latest brochure

Brochure cover

'Transcription - Go Beyond Words' Webinar - 20 November 2019

Please click on the below image to watch a recording of this webinar

Image of P1 of webinar

Click on the below image to watch a 90 second video about NVivo Transcription
NVivo Transcription video snip

Security and Privacy Issues

The below slide was taken from the NVivo Transcription Webinar 20 November 2019

Slide showing Security and Privacy information

Allocating Licences in NVivo Transcription

The license has been assigned to you using your Licence Admin email address. If you log into the MyNVivo portal using that email address and whatever password you setup for it then you can move the Transcription subscription on to the end-user. Instructions for that can be found here: Multi-user licenses (qsrinternational.com)

If you don’t see the subscription showing up then if you click the little person icon in the top right of the screen then you should find that you’ve got more than one account listed in the system. Depending upon how many are set up against you click through them and find the one that’s got the Transcription license against it and then the instructions above can be followed.

Unfortunately, this agreement expired on the and is unavailable for purchase at this time.

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