1 January 2018 -31 December 2020 Print

The Complete Business Reference Adviser

COBRA, the Complete Business Reference Adviser, is used in university libraries, enterprise centres, knowledge transfer activity and careers services. It is a unique online information resource containing a range of business start-up guides, regulatory factsheets, industry reports and updates, as well as a UK-wide directory of local business support schemes. With a subscription to COBRA, your students will have exactly the information they need to research, plan and start up their own business.

Key Facts


  • Minimum of 20% saving
  • Low annual increase
  • Eduserv Standard licence terms

Important Dates

Agreement start: 1 January 2018
Agreement end: 31 December 2020

Licence dates: Licences are for a period of 3 years from the start date of the licence.


30 day trials are available on application to Chest Help – the supplier will requires a contact name and email address to set up.

Eligible Institutions

Universities, colleges and other learning, educational and research bodies in the UK and Republic of Ireland.

Other organisations aligned with Eduserv’s charitable objectives of supporting education, research bodies and the public sector may ask to participate in the Agreement. Eduserv will liaise with the Supplier about any such requests. 

Background Information

The agreement was suggested by delegates at the Business Librarians' Association Conference. 

Product Information

Supplier Details

Cobweb Information Ltd

Product Description

COBRA comprises our entire range of factsheets, start-up guides and sector reports, and our UK-wide business support directory.

A subscription to COBRA grants access to:

  • a unique range of detailed start-up guides, sector updates and reports covering the practical trading and regulatory issues in around 600 small business trades and professions
  • practical factsheets, checklists and how-to guides which cover several hundred business-specific regulations, local authority licensing rules and critical trading issues
  • a comprehensive business support directory which provides details of over 3,000 national, regional and local business support and funding schemes, available from over 1,400 public, private and voluntary agencies in England, Wales, Scotland and Northern Ireland.

COBRA is the ideal reference source for business advisers and researchers to help them with:

  • advising and supporting new business start ups
  • due diligence research on small business trades and sectors
  • writing and appraising business plans
  • appraisal and risk analysis of loan and other applications for credit
  • industry insights and market intelligence
  • all round current business awareness
  • sector-specific awareness and understanding
  • helping jobseekers develop a career path in small business sectors.

COBRA is updated on a regular basis, with a considerable amount of the statutory information and compliance data being updated at least once a year. COBRA is updated more frequently if there are critical changes to regulations, statutory bodies or other time-critical factors that affect the content.

Access and Identity Management Solution


OpenAthens No
IP Address range Yes
Shibboleth No
Username / Password Yes
Referring URL

Technical Function Specification

Technical Function



Supplier Notes

Full text linking



Federated searching

Z39.50 protocol







RSS or Atom


Metadata standards

Dublin Core






Months embargo period


Digital preservation







Usage statistics



Supplier provides usage stats but these are NOT counter compliant




Web Content Accessibility Guidelines


Personalisation features


Logos, colours, home page links, icons

Service levels


The supplier confirms that throughout the term of the agreement the products will comply with the standards indicated.


Content is updated continually, on a monthly schedule. Most content is fully updated within a two-year window.

A considerable amount of the statutory information and compliance data is updated at least once a year in line with the UK’s regulatory common commencement dates and Chancellors budget.

COBRA is also updated on a more frequent as-needs basis when there are critical changes to regulations, statutory bodies and other time-critical factors affecting individual sectors specifically and all businesses generally.

There are also regular COBRA updates and alerts published at the beginning, and in the middle of each month.  


All additions and new functionality will be incorporated at no additional charge.

Pricing and Ordering


All prices are in GBP and exclude VAT.

Annual Fees for licences commencing in:

Higher Education 




JISC Bands 1-2  £5,935
JISC Bands 3-4  £5,090
JISC Bands 5-7  £4,235
JISC Bands 8-10  £3,390 £3,455
Further Education  £2,540

Payment Terms

On receipt of a completed Order Form Institutions will be invoiced for the Licence year in which the Licence is signed.

In subsequent years, Institutions will be invoiced three months in advance of the anniversary date of the Licence.

There is no pro-rata charging.

All Purchase Orders must be made out to Eduserv and Eduserv's invoices must be paid within 30 calendar days of the date of the invoice.

Please also note that before completing this Order you should carefully read the Products Specification and Schedule of Fees relating to this Licence Agreement, published on the Eduserv Chest website.

Agreement Period

Start date: 1 January 2018

End date: 31 December 2020

Institution Commitment Period

This Agreement is of 3 years duration. Institutions may join the agreement at any time during the agreement period. They will then be committed to 3 years from the date of issue of the Licence even if this means the Licence will expire some time after the Agreement has ended. 

How to Order

One copy of the Order Form is required.

When completed the form should be returned to:

  1. As a PDF by email:
  2. By post to:
    Royal Mead
    Railway Place
    BA1 1SR

along with an Institution Purchase Order for the full amount due plus VAT, made out to ‘Eduserv’.

Licence Information

This Overview provides a summary of the Agreement. Before committing to buy a Licence, potential subscribers must always read the licence terms, paying particular attention to any special licence conditions.

Licence Type

Site licence with Eduserv Standard Chest Licence Terms and Conditions amended by sections 10 and 11 of the Order Form.

What institutions and library services are allowed to do?

Yes Allowed No Not allowed


Keep a local cached copy for Educational Purposes 


Incorporation of parts of the Licensed Material


Deposit of learning and teaching objects in repositories  


Interlibrary loan


Who can use the resource?

The resources are licensed for all Authorised Users, defined as Students, Staff and Walk-in Users

Yes Allowed No Not allowed £ Allowed at additional cost

User On site Remote






Walk-in Users



Alumni members



What can authorised users do?

The resources can be used for Educational Purposes:

  • education
  • teaching
  • distance learning
  • private study
  • academic research
  • administration and management of the Licensee’s educational or research operations


  • See Licence Term 3 for exclusions and restrictions
  • The resources may not be used for anything other than Educational Purposes
  • Downloading of large amounts of material by authorised users that might be considered ‘systematic’.

Termination Clauses

Subject to any Fee shown on the Website, the Licensee may retain an electronic copy of the Licensed Material in its archives for reference only. Copies of parts of the Licensed Material already made and/or used by the Licensee or Authorised Users in accordance with clause 2.2 may be retained and used in accordance with the terms of this Licence Agreement.

Institutions may opt out of their three year licence by giving notice at least 100 days in advance of their licence anniversary date. Such notice shall be provided by email to and will be passed to the supplier.

Personal Licences

Personal licences are not available.

Service and Support


30 day trials are available on application to – the supplier will require a contact name and email address to set up. 

Login information 

Technical Support

Support will be provided via a single contact or his/her deputy at each Institution. Contact details:

Product Documentation

Copying of hardcopy and electronic documentation is permitted.  

Training and Training Materials

Cobweb delivers a range of on-site training sessions and business planning workshops, while webinars can also be arranged. Cobweb provides a variety of promotional materials to help universities promote COBRA to staff and students.  

Get in touch

0300 121 0878

Chest Agreement General

Calls to 0300 numbers are charged at the same rate as calls to normal home or business landlines.

Contact Form

Chest Help

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