IT transformation

We'll get to know your business and technical requirements and plan a roadmap for change

Ever decreasing budgets and the growing demands of a digitally mature public mean it's never been more vital for public sector IT departments to support business transformation.

We believe that IT can and should play a major role in achieving real business change. Our Transformation Service provides a structured approach to planning IT service modernisation, consolidation and migration – providing a roadmap for how to get from your current IT state to your desired one.

We have a track record of working with leading UK government and third sector organisations to assess, plan and implement significant IT transformation. As a not-for-profit and an SME we offer an agile, customer-focused approach to consultancy.

Through planning IT service modernisation, consolidation and migration we can help you: 

  • Support business change. 
  • Reduce IT and business costs. 
  • Improve productivity. 
  • Improve channels for service delivery or revenue generation.

After reviewing your current business and IT models, we'll provide a structured plan and project management framework for transformation. Our consultants are technical and business experts with rich experience in helping public sector organisations plan and execute change. You'll get actionable outcomes to help your organisation reach its goals.



Service Features

Discovery and analysis

We’ll look at your current business and IT environment to thoroughly understand your objectives, business processes, IT resources, technical architecture, operational support and SLAs.

Project planning

A Prince 2 qualified Project Manager will provide a plan of how the proposed solution can be achieved. This will include work stages, job roles, security, risk and cost components.


If you opt for the Transformation Project Plan we can manage solution delivery, including initiation phase, legacy IT off-boarding, target IT on-boarding, consolidation, rationalisation, integration, test and validation.



Transformation Service Discovery Report

A concise business-focused report outlining the current context, nature and drivers of the customer business, current business model, vision for a transformed model, expected business outcomes, transformation budget, timescales, constraints and risks.

Transformation Analysis and Recommendations Report

An overview of the legacy IT service portfolio and an outline proposal for IT transformation including road map, fully aligned to the needs of the business. 

Following completion of the Current Situation Analysis and Transformation Recommendation activities, a detailed Transformation Service Plan will be produced which forms the basis for the structured and controlled delivery of the transformation project. Plan formation is conducted by an experienced Project Manager trained in PRINCE2 and familiar with handover to ITIL Service operation. 

Depending on your requirements, a number of outcomes can then follow.


We can move existing IT services to modern and efficient technical environments, and get an enterprise-level contractual framework in place. For you, this means:

  • A reduced carbon footprint
  • Cost savings
  • More reliable IT
  • A better end-user experience

Well-defined support processes, using new technology approaches where possible.


Using technical and operations management approaches, we’ll bring diverse and disparate legacy IT services and systems into a smaller, more cost-effective framework. Through consolidating infrastructure, storage, applications, service operations or commercial elements we can help you:

  • Reduce carbon footprint
  • Increase resilience and scalability
  • Improve service and support
  • Increase contract management and purchase efficiency


By enhancing, updating or replacing IT systems with more modern products as part of a migration or consolidation process, we can give you improved service availability, resilience, security, compliance and standardisation, reducing risk for your critical business systems.



A fixed price will be assessed based on the size and scope of the project.


Get in touch

0844 5000 115

IS Sales Form


Max Elliott-Massouras

Technical Consultant, Eduserv