Department for Environment, Food and Rural Affairs

Partner SouthWestern use our accredited cloud platform to provide a secure online system for reporting animal movement in England.

The challenge

When Business Process Outsourcing specialist SouthWestern won the contract to provide a new electronic Animal and Reporting Movement Service (ARAMS) for the Department for Environment, Food and Rural Affairs (Defra) it needed to make two key promises in support of the main service –

  • to deliver a paper based bureau for those that don’t want to (or are not legally obliged) to use the new electronic service
  • to host the electronic data in a secure UK-based environment

The ARAMS service has now been up and running since April 1 2014, enabling keepers, markets, abattoirs, collection and assembly centres to report moves electronically for the first time. Thanks to help from our cloud professional services team, the electronic service has met all security standards required by Defra and the UK government.

The solution

“Part of our agreement with Defra from the outset was that all data would be hosted in the UK,” says Colm Lehane, Professional Services for SouthWestern. “We also knew that we would need a partner with the skills and experience to deliver a secure system. After researching the market, we found that Eduserv matched our needs perfectly.”

The ARAMS application is hosted on our UK-based accredited cloud platform. We’ve also worked extensively with Defra and SouthWestern’s CLAS consultants to ensure accreditation of the application. In addition, we’ve ensured that both the Defra and SouthWestern call centres have secure access via VPN to the application on our cloud.

“It really helped that Eduserv has Pan Government Accreditation. Achieving the accreditations ourselves would have been a long and painful process, but with Eduserv the process has proved to be easy and straightforward,” adds Lehane. “Eduserv also has specific cloud design and consultancy services that helped us get up and running quickly and efficiently.”


ARAMS replaces a process that was previously run by over 90 local authorities in England. The web-based version of the service is designed to enable farmers, markets, abattoirs, shows, collection centres and assembly centres to report the movements of sheep, goats and deer electronically if they wish to do so. Anyone who wants to register and use the service can access it via a secure portal. Larger organisations can also arrange to have the systems linked directly to their back office IT. For more information visit