CrowdStrike

Benefits

• Agreement aligns with Jisc's Managed SOC
• Two resellers on the agreement (CDW and Softcat) to ensure alignment with SLRA Lot 4
• Simplified tiered pricing model
• Best pricing assured
• Includes Bundle option and Express Support option

Important dates

Agreement start: 14 May 2025

Agreement end: 13 May 2028

Invoice date: Invoices will be issued three months in advance of the licence anniversary date.

Commitment Period

Institutions may participate in the Agreement at any time during the agreement period, and are bound by its Terms and Conditions, including payments, for three full years.

Licence type

Per endpoint.

Trial

Contact Chest Help for more information.

Eligible Institutions

Higher and Further Education and Research Councils in the United Kingdom, and to Universities and Colleges of Further Education in Ireland.

Other organisations (including Further Education / Research Councils / Colleges) aligned with Jisc's charitable objectives of supporting education, research bodies and the public sector may ask to participate in the Agreement. Jisc will liaise with the Supplier about any such requests.

Background Information

This Agreement ties into Jisc's Managed SOC.  Please reach out to your Relationship Manager for more information.

Supplier Details

Licensor: CrowdStrike, Inc., a Delaware corporation, with its principal place of business at 150 Mathilda Place, Suite 300, Sunnyvale, CA 94086, United States

Website: www.crowdstrike.co.uk

Company Overview: CrowdStrike protects the people, processes and technologies that drive modern enterprise. A single agent solution to stop breaches, ransomware, and cyber attacks—powered by world-class security expertise and deep industry experience. With CrowdStrike, customers benefit from better protection, better performance and immediate time-to-value delivered by the cloud-native Falcon platform. 

UK Office Address: 100 Longwater Avenue, Reading, RG2 6GP

General Enquiries Email: education@crowdstrike.com

Phone Number: +44 (118) 2285099 

Product Description

This agreement is for the core suite of Falcon products.  Other CrowdStrike solutions may be added to the agreement in due course and based on customer demand.  For now the products are as follows:

CrowdStrike Falcon® Insight XDR is a cloud-native Endpoint Detection and Response (EDR) solution that delivers comprehensive visibility and real-time threat detection across endpoints. Designed to prevent breaches, Falcon Insight XDR continuously monitors endpoint activity, enabling swift detection and response to sophisticated cyber threats. Its integration with Jisc's Security Operations Centre (SOC) enhances the cybersecurity posture of UK education institutions by providing advanced threat hunting and incident response capabilities.

Key Features:

• Continuous Monitoring and Visibility: Falcon Insight XDR records and analyses endpoint activity in real-time, ensuring that stealthy attacks are identified and mitigated promptly.
  
  
• Intelligent Threat Detection: Utilising Indicators of Attack (IOAs) and behavioral analytics, the solution detects malicious activities that traditional security measures might miss, reducing the risk of silent failures.
  
  
• Rapid Incident Response: The platform provides tools for immediate investigation and remediation, including remote access capabilities to contain and resolve threats swiftly.
  
  
• Integration with MITRE ATT&CK Framework: Alerts and detections are mapped to the MITRE ATT&CK framework, offering clear insights into adversary tactics and techniques.
  
  
• Cloud-Native Architecture: Delivered via a single lightweight agent, Falcon Insight XDR requires no on-premises infrastructure, ensuring quick deployment and scalability.
  
  
• Multi OS Protection - Delivers comprehensive security across Windows, macOS, Linux, iOS, and Android platforms

Benefits for the Education Sector:

• Enhanced Security Posture: By integrating with Jisc's SOC, institutions benefit from expert threat hunting and incident response services tailored to the education sector.
  
  
• Resource Efficiency: The solution's automated detection and response capabilities reduce the burden on internal IT teams, allowing them to focus on strategic initiatives.
  
  
• Compliance Support: Continuous monitoring and detailed reporting assist institutions in meeting regulatory and compliance requirements.
  
  
• Scalability: The cloud-native design ensures that the solution can scale with the institution's needs without significant infrastructure investments.

Additional Resources

●      CrowdStrike Falcon Insight XDR Product Page

●      Falcon Insight XDR FAQ

●      Real Time Response Demo

Coventry University Case Study

Discover how Coventry University strengthened its cyber resilience by deploying CrowdStrike Falcon across its campus.  Read the case study

University of Sunderland Case Study

Discover how the University of Sunderland strengthened its cyber defence by adopting CrowdStrike’s MDR service—gaining 24/7 expert-led threat monitoring and response without increasing internal resource demands. Read the case study

 

University of Westminster Case Study

Learn how the University of Westminster replaced legacy antivirus with CrowdStrike to improve protection, reduce complexity, and gain real-time visibility—empowering its small IT team to act with greater speed and confidence. Read the case study

Strengthening Cybersecurity in U.K. Education

This white paper outlines the key cyber threats facing UK universities and colleges and offers practical steps to strengthen resilience. It highlights how solutions like CrowdStrike and partnerships with Jisc can support sector-specific protection. Read the White paper

 

Aligning to the NCSC Cyber Assessment Framework

This white paper explains how CrowdStrike helps organisations align with the UK’s NCSC Cyber Assessment Framework (CAF), supporting best practices across governance, risk management, and operational resilience—key for institutions managing critical services. Read the White paper

Trials

Contact Chest Help for more information.

Product Documentation

CrowdStrike provides access to a full suite of technical documentation, deployment guides, and best practices via the CrowdStrike Customer Support Portal, available to licensed users.

Training and Training Materials

tbc

Technical Support

All institutions purchasing through the Chest Agreement will receive CrowdStrike Express Support as standard.

Express Support is designed for smaller to mid-sized organisations and includes:

• 24/7 access to CrowdStrike’s global Technical Support team via web and email
  
  
• Basic support services and access to the CrowdStrike Knowledge Base
  
  
• Web-based case management through the Customer Support Portal
  
  
• Coverage for all purchased Falcon modules

System releases, new versions and functionality

Details of system releases and/or new versions and/or new supporting documentation will be shared directly with licensed institutions when available.

Supplier Web Address

www.crowdstrike.co.uk

Contact

For specific enquiries, please contact your CrowdStrike Account Manager or email: education@crowdstrike.com.

Phone Number: +44 (118) 2285099 

CrowdStrike 24/7 Incident Response Hotline

EMEA: +44 3701800